Global Technology Sourcing Supervising Associate
Overview of IT Services and Procurement
IT Services creates, manages, and operates all the technology used by EY. One globally integrated team, IT Services, is comprised of five functions covering the entire process life cycle, from understanding the needs of the organization’s different Areas and service lines, through defining appropriate strategy and architecture, to the delivery of solutions and managed operational services. Beyond the basic provision of reliable, cost-effective IT infrastructure and operations, IT Services is increasingly acting as a catalyst for business success. Priority projects such as Global CRM, Data Center Consolidation, and messaging and collaboration are essential to delivering on EY’s Global Priorities, and in sustaining our competitive advantage as the most globally integrated organization in professional services.
Procurement provides strategic purchasing solutions for materials, supplies, services, and contracts with the highest level of quality and the best total cost. This includes real estate solutions that improve the working environment of the EY member firms, travel solutions that support the mobility of EY people, and technology and external content solutions that maximize the value of our purchases. Most significantly, Procurement adds value by consolidating all of EY’s spending power, which realizes enormous cost savings through the creation of economies of scale. More than just cost efficiency, though, our Global Procurement infrastructure also provides considerable value in terms of managing independence and legal risks.
Technology Procurement is part of the Global Procurement Group focusing on the requirements from the Technology team and managing circa $1.5B of spend annually.
The Technology Sourcing Supervising Associate is responsible for sourcing execution, customer engagement and vendor management in line with the Global Procurement Policy.
The role of the Technology Sourcing Supervising Associate will include:
• Successfully manage and execute complex technology deals in the timelines agreed with key stakeholders, and with high quality deliverables.
• Act as a trusted business advisor and will manage an IT sub-category and/or IT area working closely with senior stakeholders and suppliers.
• Working closely with risk management business partners to minimize contractual risks to the firm whilst demonstrating year on year improvement in value for money.
• Lead key negotiations, with annual savings target of circa $1.5M and work with stakeholders to build a good demand pipeline.
• Provide coaching or mentoring to junior team members.
• Support improvement in processes, policy, systems, management information and reporting. There are good precedents in use within the team and processes and policies have been developed to support our activities.
Our IT Services stakeholders expect our procurement team to operate at a strategic level on a global basis, acting as a trusted business advisor with a high degree of professionalism, market knowledge and capable of implementing best of breed procurement practices.
Our team needs to be proactive in engaging with stakeholders and managing categories as portfolios, and to demonstrate the right project management skills to manage global deals successfully, instead of adopting a local deal by deal approach.
The job holder will be an experienced negotiator, preferably working in a complex and global environment. He/she will have strong influencing and networking skills as the organization relies on working in cross functional teams across borders, especially to sell the benefits of global deals. The successful applicant will therefore have a good track record of change management to meet our globalization challenge.
Good organizational and leadership skills are as important as negotiating skills.
A good knowledge of the IT vendors and new technologies is important to successfully work with the IT teams.
The job holder will be up to date with current trends and best practice around some or all of IT areas including Hardware, Software, Telecoms and Managed Services, with a good knowledge of the key vendors and their positioning in the market.
The Globalization journey:
The IT function was globalized 4+ years ago and has made huge progress in transforming itself into a truly global organization.
By comparison, the technology procurement team was only globalized in July 2010 and created by pulling together the local sourcing managers and the team leaders in each country.
While the Technology Procurement deals are competitive (as benchmarked with Gartner and IDC) IT Services now expect the Procurement team to operate at a more strategic level on a global basis, acting as a trusted advisor with a high degree of professionalism, market knowledge and capable of implementing best of breed procurement practices.
The team must be proactive in engaging with stakeholders and managing categories as portfolios with the most up to date strategies and demonstrate project management aptitude to successfully manage global deals, versus a local, deal by deal approach.
Minimum of 3 - 5 years’ experience in a commercial or procurement role, with experience of managing global projects, gained preferably in a blue chip organization.
CPM qualification is desirable